1. Accident and Emergency Services

    Report -

    We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.

  2. Appointment systems at GP Practices

    Report -

    From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.

  3. Access and Experience of GP Services

    Report -

    In December 2015, we published a report based on what 79 Southwark residents told us about GP access and experience.

  4. Do Southwark GPs offer interpreting services?

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  5. GP Out-of-Hours Answerphone Messages (Updated)

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  6. Social Prescribing in Southwark: the patients' perspective

    Report -

    We wanted to understand the potential benefits of social prescribing for residents, and to explore how social prescribing could work as effectively as possible for them.

  7. GP Access Project

    Report -

    Read our report examining people's experiences of accessing GP services in Southwark after the lifting of the lockdown restrictions in July 2021.

  8. Quarterly Insights Report- 1st April - 30 June

    Report -

    Read our latest quarterly Signposting and Feedback Insight Report! This report provides an overview of the key themes highlighted from community feedback and signposting enquiries we received from 1st April to 30th June 2023.

  9. Access to Health and Social Care Services for Latin American Communities in Southwark Report

    Report -

    Read our report on access to health and social care services for Latin American communities in Southwark.

  10. Quarterly Monitoring Report - Q3

    Report -

    Read what Healthwatch Southwark learned and achieved between October-December 2024.

  11. Quarterly Monitoring Report - Q4 2023-4

    Report -

    Read what Healthwatch Southwark learned and achieved between January-March 2024.