1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Accident and Emergency Services

    Report -

    We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.

  3. Healthy feedback from our Healthy Futures in Southwark & Lambeth event

    Blog -

    Healthwatch Southwark & Healthwatch Lambeth, along with partners from health and social care across both boroughs, ran an event "A Healthy Future in Southwark & Lambeth" on the 20th March.

  4. The NHS in Southwark is changing. Share your views and help to shape its future.

    News -

    - This consultation is now closed -

  5. Do you know how to find a GP?

    Advice and Information -

    You have a legal right to choose a GP practice that best suits your needs.

  6. Appointment systems at GP Practices

    Report -

    From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.

  7. Access and Experience of GP Services

    Report -

    In December 2015, we published a report based on what 79 Southwark residents told us about GP access and experience.

  8. Do Southwark GPs offer interpreting services?

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  9. GP Out-of-Hours Answerphone Messages (Updated)

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  10. What have local people been telling us about the coronavirus outbreak? (March 2020 update)

    News -

    We have analysed our recent signposting and feedback calls and emails to give you a picture of what Southwark residents are telling us about the initial impact of the coronavirus pandemic.

  11. Patients to start being removed from "clinically extremely vulnerable" or shielded list

    News -

    As we move into the next stage of the coronavirus pandemic, some patients are being identified by clinicians (doctors and other healthcare professionals) as no longer needing to be on the clinically extremely vulnerable list. What does this mean?

  12. What have local people been telling us about the coronavirus outbreak? (April-May 2020 update)

    News -

    We have analysed our recent signposting and feedback calls and emails to give you a picture of what Southwark residents are telling us about the initial impact of the coronavirus pandemic.

  13. Join the Ethnic Minority Empowerment Group

    News -

    Are you registered with a GP in Southwark, identify as part of a Black and/or Ethnic Minority community and experiencing signs of stress, anxiety or depression?
    You might find this ethnic minority empowerment group helpful.

  14. Opportunity to develop skills in patient involvement and help shape CCG strategy

    News -

    NHS South East London Clinical Commissioning Group (the CCG) is looking for local people from to join its Engagement Assurance Committee to help them plan how they involve local people in health services.

  15. COVID-19 vaccinations in Southwark

    News -

    Find out how COVID-19 vaccinations are being rolled out in Southwark.

  16. You can now create a personalised care plan via Coordinate My Care

    News -

    All London residents can now have a personalised care plan.

  17. How to register with a GP in Spanish and Portuguese.

    News -

    It has been estimated 1 in 7 in the Latin American communities in Lambeth and Southwark isn’t registered with a GP. 

  18. You may be eligible for your free local NHS Diabetes Prevention Programme

    News -

    NHS England are currently allowing people who are identified at risk of Diabetes to refer themselves onto a free online programme via the Diabetes UK 'Know Your Risk' Tool, to help them reduce their chances of developing the condition.

  19. GP access during COVID-19: Healthwatch report on 200,000 people's experiences

    News -

    Healthwatch England's new report looks at how the COVID-19 pandemic has changed the way people access their GP and how this has affected people's experience of care.

  20. Healthwatch Southwark continues to collect feedback on AT Medics GP surgeries

    Response -

    Healthwatch across South East London are aware of the sale of 8 GP practices by AT Medics (transfer of ownership took place in February 2021) to Operose Health (owned by US private healthcare company Centene Corporation).

  21. Accessing GP services: FAQs

    Advice and Information -

    Find key information about accessing primary care services, including GPs, pharmacies and dental practices.

  22. Social Prescribing in Southwark: the patients' perspective

    Report -

    We wanted to understand the potential benefits of social prescribing for residents, and to explore how social prescribing could work as effectively as possible for them.

  23. GP Access Project

    Report -

    Read our report examining people's experiences of accessing GP services in Southwark after the lifting of the lockdown restrictions in July 2021.

  24. Quarterly Insights Report- 1st April - 30 June

    Report -

    Read our latest quarterly Signposting and Feedback Insight Report! This report provides an overview of the key themes highlighted from community feedback and signposting enquiries we received from 1st April to 30th June 2023.

  25. Access to Health and Social Care Services for Latin American Communities in Southwark Report

    Report -

    Read our report on access to health and social care services for Latin American communities in Southwark.

  26. Responses to our Report on Latin American Access to Health and Social Care.

    Response -

    Care providers have responded to our report on Latin American access to health and social care services in Southwark.

  27. Get involved in research on healthcare access for adults with learning disabilities and autistic adults

    News -

    Help Healthwatch Southwark understand how to improve healthcare access for adults with learning disabilities and autistic adults.

  28. Quarterly Monitoring Report - Q3

    Report -

    Read what Healthwatch Southwark learned and achieved between October-December 2024.

  29. Free Making Every Contact Count (MECC) Training!

    News -

    We talk to hundreds of local people who are dealing with various challenges. Making Every Contact Count (MECC) is about using the power of these short conversations to support people’s health and wellbeing and enable them to access the support they need.