1. Accident and Emergency Services

    Report -

    We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.

  2. Young Voices on Mental Health

    Report -

    Over the summer of 2016, we engaged with 114 young people aged 12-23, via workshops and surveys, to find out about their experiences of mental health education and information, access to services, and where they prefer to go for support.

  3. Going Home: Step Down Care at Lime Tree House

    Report -

    In 2016, Healthwatch Southwark were involved in speaking to patients in short stay 'step-down' flats in an extra care scheme after leaving hospital.

  4. Burgess Park Care Home

    Report -

    In 2016, one of our priority areas was social care.

    A focus of this has been to look at the quality of nursing care provision, especially after the closure of one of the three Southwark nursing homes in October 2015 (Camberwell Green).

  5. Findings from our Trans Survey

    Report -

    Healthwatch Southwark wanted to understand the experience of local people in the context of the national experience of Trans patients and so started a series of engagement activities.

  6. Young people's experiences of sexual health services

    Report -

    Sexual health was identified as a priority area for Healthwatch Southwark. We held a focus group with Mind charity to understand where young people turn to find information about sex and what their experience are of accessing sexual health services.

  7. Bengali Focus Group with Macmillan Cancer Support

    Report -

    We were commissioned by Macmillan Cancer Support, to run a focus group exploring the different ways the Bengali community access information – where they get it from and in what format and language.

  8. Bengali Women's Focus Group

    Report -

    We worked with Southwark Council’s engagement team to visit a Bengali Women’s Group at the Rockingham Community Centre, to explore engagement opportunities to understand the issues this community faces when accessing health and social care services

  9. Winter Communications

    Report -

    The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme.

  10. Latin American Women's Focus Group

    Report -

    The session was conducted in Spanish, led by Latin American Women’s Rights Service (LAWRS) with staff support from Coalition of Latin Americans in the UK (CLAUK) and Healthwatch Southwark.

  11. Gypsy and Traveller Community Focus Group

    Report -

    Healthwatch Southwark spoke with Traveller women who reside in Traveller sites in Southwark, of which there are four: Springtide (Peckham), Brideale (Peckham), Ilderton (Bermondsey) and Burnhill (Peckham).

  12. Annual Report 2017/2018

    Report -

    During 2017/18, we have worked on three out of five of our priorities; Timely access to GPs, Going Home and Help in a Mental Health Crisis.

  13. Annual Report 2018/2019

    Report -

    This report reflects a solid year of work for the Healthwatch staff team and the support of the volunteers and members.

  14. Building Our Network - event report

    Report -

    We held an event on Tuesday 17th December 2013, to update Supporters & Stakeholders about the work of Healthwatch Southwark since the launch in June 2013 and gain feedback on the four priorities.

  15. One Year On - event report

    Report -

    Approximately 50 including residents, representatives from voluntary and community organisations and statutory services attended our event to gain insight into health and social care commissioning and integration in Southwark

  16. Healthwatch Southwark’s Public Forum: “You said, we did!”

    Report -

    We held a public forum on 15th March to a total of 70 people, including Southwark residents and representatives

  17. Healthwatch Southwark’s Public Forum: “Your Care, Your Services! – Issues to Solutions!”

    Report -

    We held a public forum on 10th June at Cambridge House. 73 people attended.

  18. Healthwatch Southwark’s Public Forum: “Everyone is treated equally” – Join the debate!

    Report -

    We held a public forum on 15th September at Canada Water Library. 67 people attended the event, with 15 people subsequently registering as new
    supporters of Healthwatch Southwark.

  19. Appointment systems at GP Practices

    Report -

    From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.

  20. Access and Experience of GP Services

    Report -

    In December 2015, we published a report based on what 79 Southwark residents told us about GP access and experience.

  21. Do Southwark GPs offer interpreting services?

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  22. GP Out-of-Hours Answerphone Messages (Updated)

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  23. 'Spotlight on Social Care - event report

    Report -

    We held a public event to inform Supporters & Stakeholders about Adult Social Care within Southwark Council and gain feedback on the real-life case studies.

  24. Young voices on sexual health

    Report -

    Over the summer of 2016, we engaged with 105 young people aged 13-25, via workshops and surveys, to find out about their experiences of sexual health education and information, access to services, and where they prefer to go for support.

  25. The Impact of Caring on Unpaid Carers

    Report -

    We have been listening to unpaid carers about their experiences, the support they receive and further support they would like, and the impact that their role has on their life and wellbeing.

  26. Annual Report 2019/20

    Report -

    Find out more about our work and achievements over the year.

  27. Our strategy 2020-22

    Report -

    Read more here about our plans for the future, how we will better fulfil our mission, and our priority areas for our work until March 2022.

  28. Waiting for Hospital Treatment: A qualitative report on patient experience in Southwark

    Report -

    Read our latest report, based on in-depth interviews with a group of Southwark residents waiting for hospital treatment.

  29. Social Prescribing in Southwark: the patients' perspective

    Report -

    We wanted to understand the potential benefits of social prescribing for residents, and to explore how social prescribing could work as effectively as possible for them.

  30. Annual Report 2020/21

    Report -

    Find out more about our work and achievements over the year.

  31. Mental Health Services: Unmet Need in Southwark

    Report -

    Read our latest report looking at areas of unmet need within community adult mental health services in Southwark based on feedback from service users and carers.

  32. Annual Report 2021/22

    Report -

    Find out more about our work and achievements over the past year.