Free Making Every Contact Count (MECC) Training!

We talk to hundreds of local people who are dealing with various challenges. Making Every Contact Count (MECC) is about using the power of these short conversations to support people’s health and wellbeing and enable them to access the support they need.
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A free 3-hour training course is available to help you use the MECC approach. The training is available to individuals who work with residents in a paid or voluntary role in a Southwark based organisation. The training will:

  • help you to understand the principles of MECC and use the 3As approach (Ask-Advise-Assist)
  • allow you to reflect on what you do well when talking to residents about their health and wellbeing and highlight any areas for development
  • introduce you to the services in Southwark that are available to support residents’ health and wellbeing
  • allow you to access resources that facilitate good MECC conversations and help you to signpost residents onwards

Upcoming Training:

  • Thursday 11th April, 9.30am-12.30pm (Room G01C, 160 Tooley Street)
  • Wednesday 17th April, 9.30am-12.30pm (Room G01B, 160 Tooley Street)
  • Wednesday 17th April, 1.30-4.30pm (Room G01B, 160 Tooley Street)
  • Thursday 18th April, 9.30am-12.30pm (Room G01B, 160 Tooley Street)
  • Tuesday 30th April, 1.30pm-4.30pm (Canada Water Library)
  •  Thursday 9th May, 1.30-4.30pm (Room G01B, 160 Tooley Street)
  • Sunday 12th May, 8.30am-11.30am (Peckham Library)

More information southwark.gov.uk/MECC.