1. Going Home: Step Down Care at Lime Tree House

    Report -

    In 2016, Healthwatch Southwark were involved in speaking to patients in short stay 'step-down' flats in an extra care scheme after leaving hospital.

  2. Our 'Going Home' project with Healthwatch Lambeth

    News -

    We have worked with Healthwatch Lambeth on a project called 'Going Home'. This is where we have tracked people's experiences from the moment they were ready to leave hospital for up to three months afterwards.

  3. Winter Communications

    Report -

    The six Healthwatch in South East London were commissioned to provide independent support to the NHS London region with the evaluation of the Transforming Primary Care Programme's winter communications programme.

  4. GP Out-of-Hours Answerphone Messages (Updated)

    Report -

    Following an early report about the experiences of seldom-heard communities in accessing GPs, we carried out a review of GP out-of-hours answerphone messages.

  5. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  8. Accident and Emergency Services

    Report -

    We found through our work on GP access that some people use A&E instead of out-of-hour services which are available if their GP practice is closed.

  9. Appointment systems at GP Practices

    Report -

    From October 2016 to February 2017 we spoke with 397 local people about what they thought HWS should focus on in 2017/18.

  10. Community Health Event

    Event -

  11. We are looking for new Advisory Board members!

    News -

    We are currently recruiting for Advisory Board members to help steer the work of Healthwatch Southwark. These are local people, who live or work in the community and can provide insights and guidance to the team.

  12. Annual Report 2022/3

    Report -

    Find out more about our work and achievements over the past year.

  13. Quarterly Insights Report- 1st April - 30 June

    Report -

    Read our latest quarterly Signposting and Feedback Insight Report! This report provides an overview of the key themes highlighted from community feedback and signposting enquiries we received from 1st April to 30th June 2023.

  14. Latin American Health Event

    Event -

  15. Access to Health and Social Care Services for Latin American Communities in Southwark Report

    Report -

    Read our report on access to health and social care services for Latin American communities in Southwark.

  16. We are hosting a Latin American Health Event!

    News -

    Join us at our Latin American Health Event on Saturday, September 2nd. Come and see what health support there is for the Latin American Community!

  17. Community Health Ambassadors are raising awareness of Long COVID

    News -

    Community Health Ambassadors participated in an educational programme, developed by the SE London Long COVID Programme, to raise awareness of long COVID in their communities.

  18. Responses to our Report on Latin American Access to Health and Social Care.

    Response -

    Care providers have responded to our report on Latin American access to health and social care services in Southwark.

  19. We are recruiting for a Community Engagement Officer

    News -

    Are you passionate about improving health and social care services for local people?
    Join our team!

  20. Get involved in research on healthcare access for adults with learning disabilities and autistic adults

    News -

    Help Healthwatch Southwark understand how to improve healthcare access for adults with learning disabilities and autistic adults.

  21. Have your say in local mental health services and research

    News -

    The Maudsley Biomedical Research Centre (BRC) are looking for new members to join our new Advisory Group for our Clinical Informatics Service.