On Friday 12th May, many NHS IT systems across the country were hit by a global cyber attack. We are not aware of any services in Southwark being affected directly, but some have had to turn off their phone or computer systems to stop the problem from spreading.

If you have a planned operation, procedure or outpatient appointment at hospital, you should attend as planned unless you have been contacted to say otherwise.

Inpatients will be told if any changes to their planned treatment are needed because of this incident.

Patients with GP appointments scheduled should attend for their appointment unless they have been contacted by their GP and told not to do so. Your GP practice will be open and working as normal during at this time. However, you may experience some difficulties contacting the surgery while telephone systems are being reconnected. Appointments may be slower than usual, as some surgeries will be using paper-based records whilst electronic systems are switched back on.

Services may be busier than usual and staff under more pressure.

People should continue to use the NHS wisely, choosing the right service for their needs. Please click here for more information.


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