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People regret not raising concerns about their care


New research from a CQC campaign shows that many people have had concerns about their care, but never raised them.

Over half of the people we asked said they regretted not doing so.

The most common reasons for not raising a concern were not knowing how or who to raise it with and worries about not being taken seriously.

However, when people did raise a concern, many found their issue was resolved quickly, it helped the service to get better and they were happy with the result.

Find out how to complaint, here.


Email: info@healthwatchsouthwark.co.uk

Telephone: 0207 358 7005

Next event

Diabetes workshops – What Matters to You? will take place on 25 Jun 2019

Location: Etc Venues Victoria, 1 Drummond Gate, Westminster, London, SW1V 2QQ.